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Contact »Ê¼Ò»ªÈË's Security team direct from your phone with the SafeZone app

1 August 2022

We’re introducing SafeZone to all UCL students and staff to make it easier for you to contact »Ê¼Ò»ªÈË Security in an emergency.

Safezone logo - a free app to make it easier to contact »Ê¼Ò»ªÈË Security

SafeZone is a widely used safety app that allows all our students and staff to contact »Ê¼Ò»ªÈË Security and to request emergency support at the touch of a button.ÌýÌý

The app allows you to:ÌýÌý

  • Request emergency assistance while on campus at the touch of a button.ÌýÌý
  • Contact »Ê¼Ò»ªÈË Security via your phone if you need general assistance or first aid
  • Receive live updates from Security if they are responding to a problem in your building (you can opt in to notifications).ÌýÌý
  • ‘Check in’ with Security, for example if you’re working alone or travelling home.ÌýÌý
  • Stay in touch with UCL if you’re studying or travelling abroad - in the case of a critical incident you can let us know you're OK.ÌýÌý

How to get SafeZoneÌýÌý

Just download the app and register with your UCL email address:

The SafeZone app is not intended to replaceÌýany of our existing services such as dialling '222' from a UCL landline or 020 7679 2222 from all other devices, but should complement these.

When support is needed, the SafeZone app will enable the security team to respond faster and will give the team a more accurate location on campus without requiring the user to provide these through a phone call.ÌýÌýÌý

It’s not mandatory to use SafeZone, but the app is free to download and can use by anyone at »Ê¼Ò»ªÈËho wants to do so.ÌýÌý

SafeZone and your privacyÌýÌý

You choose when to share your data - the system is privacy-protected and won’t share your location unless you call SecurityÌýor use the check-in function. This also means the app will not drain your phone battery.Ìý