Grievance Policy
The process for resolving a work related complaint.
Overview
Policy and procedures to address concerns or complaints regarding a person’s work, working relationships or the working environment.  It is anticipated that most concerns will be resolved informally, however if it is considered that concerns have not been addressed adequately, a formal grievance may be raised.
The policy sets out the framework to ensure that where there is a problem, it is dealt with promptly, fairly and consistently.
Contents include
- Arrangements during Covid19 pandemic and beyond
- Purpose
- Scope
- Complaints involving students
- Definitions
- Policy
- Principles
- Stages
- Informal resolution stage
- Formal grievance stage
- Appeals
- Monitoring and review
Who should read this policy
- All staff
Policy
Associated documents
- Appendix AÂ :ÌýFormal Grievance Procedure
- Appendix B :ÌýGrievance Procedure Flowchart
- Appendix C :ÌýAppeals Procedure
- Formal Grievance Submission Template Form
- Formal Grievance Submission Template Form
- Confidential Investigation Report Template
- Confidential Investigation Report Template
Last updated: Friday, October 6, 2023